WEBSITE DESIGN
HOW DO WE MEET?
We can meet in person, but it is not always necessary. Our transactions can take place with emails, phone calls, or using technologies such a Zoom, WhatsApp, Google Meet and Skype to have virtual meetings.
IN WHICH FORMAT SHOULD THE CONTENTS BE IN?
Microsoft Word documents, Handwritten text can be scanned and emailed to us. Photos can be of various different formats such as JPG, GIF, PNG, PDF, and TIFF. Those are only a few of the available options. please contact us if you have content/photos that are in different formats than those identified here.
I KNOW I NEED A WEBSITE, HOW DO I GET STARTED?
Don’t worry, you’re in great hands. the most important thing is your vision for the website, what do you want it to look like, and what purpose do you want it to serve? Our objective is to help you bring your ideas to life.
DO I NEED A HOSTING PLAN FOR MY WEBSITE?
Yes. Hosting is like renting space on the internet. You’ll need to buy hosting plan in order for people to be able to access your website.
HOW MUCH DOES A NEW WEBSITE DESIGN COST?
There’s no one single answer to this question. A website design is quoted based on the needs of each individual project. Every website is unique and requires different components, we design and develop websites specifically to your requirements.
DO YOU HAVE ANY EXAMPLES OF SOME OF THE WEBSITES YOU’VE DESIGNED?
You can check out our portfolio.
ARE THERE HIDDEN COSTS WITH WEB DESIGN SERVICES?
No, we discuss your website requirements and fees accordingly. Once you have placed your order with us, we will adhere to our quoted price.
WILL YOU TEACH ME HOW TO MANAGE AND USE MY WEBSITE AFTER IT IS DEVELOPED?
Training and guidance both are readily available to explain all the details of website management and how you can effectively use your website and update content.
WHAT TECHNOLOGY PLATFORM DO YOU BUILD YOUR WEBSITES ON?
We build all of our websites on wordpress it’s an open-source Content Management System (CMS) platform.
CAN SOURCE PHOTOS FOR MY WEBSITE?
Yes, we can.
CAN I MAKE CHANGES TO THE WEBSITE AFTER IT IS COMPLETED?
Yes, we use WordPress to build our sites and this powerful content management system allows anyone with good computer skills to make changes to their own website. We always remain available to make changes for you, if you don’t have time or you need more complex changes.
HOW DOES THE PAYMENT PROCESS WORK?
The project starts with an 80% fee upfront payment, once we have completed and fulfilled our project scope, the final 20% is collected and your website is then scheduled for launch. Please see our Service Agreement.
CAN YOU HELP ME WRITE CONTENT FOR MY WEBSITE?
We include basic copy & content writing in all of our projects but anything more extensive will incur extra charges.
DO YOU REDESIGN EXISTING WEBSITES?
Yes, we can redesign existing sites and retain your organization’s style or give you a completely new look.
I HAVE A NEW WEBSITE BUT NO NEW CLIENTS AND NO WEB TRAFFIC YET, WHY?
Unfortunately, one of the major myths of website design is that once a new business website goes live, online visitors will find it and inquiries will pour in, unfortunately, this doesn’t happen. To get results, a website marketing strategy that focuses on search engine optimization, great website usability, and conversion principles should be in place from the start.
WHAT TYPE OF CONTENT DO YOU NEED?
ARE YOUR DESIGNED WEBSITES RESPONSIVE?
Yes, we always design responsive websites that are mobile friendly and will load perfectly on any smartphone or tablet device. With the web pages optimized to fit the space of the screen size that the user is viewing from.
WHAT IS THE DURATION REQUIRED TO CREATE A WEBSITE?
The timeline for a website project depends on the complexity and size of the project. The number of design concepts, how many layouts and pages, the functionality of your site and amount of customization, all this play a factor in the timeline’s for delivery.
Usually, we can create a simple website in 6 - 8 weeks. A complex custom website and database or ecommerce platform can take longer. Early in the process, you will receive a timeline for your project based on the scope of the work.
DO YOU OFFER WEB HOSTING SERVICES?
We do not, we will help set up the account and as a courtesy, we continue to monitor the service, and let you know when the hosting plan or domain registration is due for renewal.
I CAN GET A FREE WEBSITE TEMPLATE, WHY SHOULD I PAY TO DESIGN A WEBSITE?
There are free templates for website design but, you might not have the full freedom to tweak it as per your requirement and moreover using a pre-built template for a website will not help you to stand out from the crowd. We can build your website with unique designs tailoring your needs with some creativity and professionalism added to it.
DO YOU OFFER OTHER SERVICES THAN WEB DESIGN?
We offer a plethora of services. these services include website migration, website maintenance, website copywriting and website analysis.
ARE THERE ANY RECURRING COSTS INVOLVED WITH OWNING A WEBSITE?
Yes, after the design and development of the website you need to invest in regular maintenance of your website to keep it up to date to provide your end-user with the best experience and also the payments for the recurring cost of website hosting based on the hosting package you select for your website.
WHAT KIND OF BUSINESSES DOES DEE'S WEBVERSE WORK WITH?
We work with a broad range of business types from small start-ups, large corporations, non-profits, B2B, B2C, and more, and across many business industries (technology, food, apparel, health, beauty, travel, finance, arts, trade, etc.
CAN YOU UPDATE A WEBSITE THAT ANOTHER WEB FIRM BUILT?
Yes, we can.
ARE YOUR FEES FLAT RATE OR TIME BASED?
We currently offer only flat rates.
WILL MY WEBSITE BE SEARCH-ENGINE FRIENDLY?
All our websites are created with search engines in mind, and all designs are compliant with search engine guidelines. It is a good idea for your website to be re-evaluated from time to time as search engines do alter their rules and algorithms. This will ensure that your site is updated and compliant with new rules.
DO YOU WORK ON PLATFORMS LIKE, JOOMLA, DRUPAL, PHP, MAGENTO ETC.
Yes, we do and we can create custom solutions for our clients.
DO I OWN MY WEBSITE?
YES! Everything that we design will be 100% owned by you.
DO YOU SET UP MY SOCIAL MEDIA ACCOUNTS?
No, we don’t. we can only link them to your website if they already exist.
WEBSITE MAINTENANCE
DO YOU PROVIDE WEBSITE MAINTENANCE AND SUPPORT?
Yes, we do, our ongoing maintenance and support includes general assistance using our content management systems, monthly updates of plug-ins and code, security scanning, and regular website backups.
CAN I UPDATE THE WEBSITE MYSELF?
Yes you can, we use WordPress to build your website which means you can make changes yourself without knowing how to code.
WHAT'S INCLUDED IN YOUR WEBSITE SECURITY FEATURES?
All our plans include full WordPress security tasks that range from daily activities to real-time defense. Our security tasks include malware & virus scans, malware & virus removal, Hacker login blocking, brute force protection, firewall installation & management, spam defense for contact forms & comments, IP bans for suspicious devices and users, IP throttling for bots, Malicious redirect fixes, Removal of unauthorized links, partial/full website restoration, 24/7 uptime monitoring, site software updates, SSL status detection.
HOW MUCH DOES WEBSITE MAINTENANCE COST?
Website maintenance is a necessary part of owning and operating a website. Depending on the nature and complexity of your website maintenance costs will vary Following the launch of your website, we include 30 days of complimentary website maintenance and support. This period allows us to determine the type of maintenance and care your website will need.
CAN YOU MAINTAIN AND MANAGE MY WEBSITE FOR ME?
Yes, we can arrange a maintenance package to suit your needs.
WHAT DO YOUR WEBSITE MAINTENANCE TASKS INCLUDE?
Our WordPress website maintenance services include Plugin updates, Theme updates, WordPress installation updates, PHP updates, SSL fixes, website backups, 24/7 uptime monitoring, Malware scans & removal, Vulnerability checks and so much more.
DO YOUR MAINTENANCE PLANS INCLUDE CHANGES TO MY WEBSITE?
Yes, the majority of our maintenance plans include website edits and changes done by our team at your request. If you need us to change pictures, modify the text, edit your design, add pages, update your menu, and more, a dedicated webmaster who's on-call to complete your requests and provide personal one-on-one support.
WEBSITE AUDIT
CAN I TRACK THE PERFORMANCE OF MY WEBSITE?
Absolutely! We can integrate analytics tools like Google Analytics into your website, allowing you to track important metrics such as traffic, conversions, and user behavior.
WHY DO I NEED A WEBSITE AUDIT?
The aim of a website audit is to review your site’s overall performance and functionality, as well as its ability to be found by both search engines and users. The more visible a site is in search engines, the greater its traffic and exposure to potential users.
WHAT IS A CONTENT AUDIT?
A content audit is the process of systematically analyzing and assessing all the content on your website. That includes text, images, videos, and other multimedia elements.
HOW OFTEN SHOULD I HAVE A WEBSITE AUDIT?
The recommended frequencies for audits will vary depending on the size of the website, how often it is updated, and how competitive your industry is. We recommend an annual audit for small websites and a bi-annual audit for larger websites.
An audit is beneficial if you are in the process of making significant changes to your website such as adding a new product line or changing your domain name.
WHAT ARE THE DIFFERENT TYPES OF WEBSITE AUDIT?
Whilst full audits are the most detailed, they are not always necessary. Some of the most common types of targeted audits which look at specific factors in more detail include.
Technical Audit – Technical audits focus on the crawlability and indexability of your website and identify anything that could be negatively impacting this.
SEO Audit – SEO audits review the overall positioning of your website and look at ranking factors including loading times, backlink profiles, keyword research, and on-page SEO factors. An SEO audit is recommended before undertaking any long-term SEO activity.
Content Audit – Content audits specifically review the content of your website and take into consideration factors such as messaging, user experience, and tone of voice to provide insight into how it can be improved to increase engagement and conversions.
Competitor Audit – A competitor audit reviews several of your key online competitors’ websites and marketing activity to enable you to benchmark your own website and identify any gaps.
Traffic & UX Audit – Traffic audits focus on the user experience of the website, using tools such as Google Analytics in conjunction with the visitor journey to identify gaps and make recommendations on how to improve engagement and sales.
WHAT IS A WEBSITE AUDIT?
A website audit is a comprehensive analysis of a website in terms of its performance (including page speed, technical issues, and user experience), and its ability to be found on search engines. A full site audit enables you to understand how your website scores according to these metrics. It also pinpoints glaring technical and site maintenance issues that need to be addressed.
HOW MUCH DOES A WEBSITE AUDIT COST?
The cost of a website audit can vary depending on how extensive it is and the tools you use to conduct it. Before starting an audit, or hiring someone to run one for you, think about your priorities to be checked and your budget.
WHY ARE CONTENT AUDITS IMPORTANT?
Content audits help you, Understand the performance of your content, identify gaps in your content offering, make informed decisions on how to improve your content and achieve your business goals.
DO YOU PROVIDE A REPORT AFTER THE AUDIT?
Yes, as part of our audits, we provide a detailed report that includes recommendations categorized by the impact that the changes would have.
WEBSITE MIGRATION
HOW MUCH DOES A WEBSITE MIGRATION COST?
It varies and mostly depends on the complexity and size of your project.
WHAT INFORMATION IS NEEDED FOR THE WEBSITE MIGRATION?
To migrate a website, we need access to its files and database(s). Simply providing WordPress dashboard credentials won't be enough. Ideally, we would have hosting control panel access or SSH access, but in most cases, FTP access will suffice. We can also work with backups stored in Dropbox or Google Drive, as long as they are complete and a publicly shareable link is provided for us to download them.
WHAT TYPES OF WEBSITES CANNOT BE MIGRATED?
If websites have been built with a website builder, with zero access to a file manager, you cannot migrate them. Examples include Wix, Squarespace, and Shopify, etc.
DO YOU TRANSFER THE DOMAIN AS PART OF THE MIGRATION?
Yes, we do.
WILL THERE BE DOWNTIME?
We should be able to migrate your website with no downtime at all, but there are downtimes sometimes but only temporarily.
WHEN WILL THE PROCESS BEGIN, AND HOW LONG WILL IT TAKE?
Completion time will vary based on the size and complexity of the project. There are far too many things to take into account to give any exact time frame. However, projects are typically completed within 24 – 48 hours.
CAN ANY TYPE OF SITE BE MIGRATED
We appreciate your interest in our website migration service. However, it's important to note that not all websites are eligible for migration. Our team will carefully review your website to determine if it qualifies for potential migration.
WHAT IF MY SITE IS BROKEN OR NOT CURRENTLY LIVE?
We will not fix any errors that are pre-existing. If our team cannot view the site at the time of the migration, we cannot guarantee a successful migration.
WILL THE SSL CERTIFICATE BE MIGRATED?
We do not transfer SSL certificates during the migration process. However, our support team can guide customers on installing an SSL certificate once the migration is complete.
WHAT DO I NEED FOR A SUCCESSFUL WEBSITE MIGRATION?
Before we can move your site, you’ll need to prepare the following items from our website migration checklist:
A working link to your current provider’s admin area (e.g., a login screen, a wp-admin link, etc.).Your login details, e.g., username and password. For WordPress websites, please make sure the username is an admin user.Enough disk space at your previous hosting provider to support the migration.WEBSITE COPYWRITING
WHAT IS WEBSITE COPYWRITING?
Website copywriting are the words on a home page, services page, product page, landing page, and sales page.
Website copywriting is about action. The words on your website are tasked with converting visitors by getting them to take the desired action. Your website is your online sales machine, and your website copy is your online salesperson.
DO YOU OFFER SEO SERVICES TOO?
No, just the SEO copywriting.
WHY SHOULD I HIRE A COPYWRITER?
Your website is your No. 1 sales tool it needs to be selling your value and services for you.
HOW LONG WILL IT TAKE TO WRITE MY WEB COPY?
This depends on a number of things, the size and complexity of the project; how quickly you want it, what information you can supply, and how quickly you can supply it. A deadline will always be agreed with you during our initial discussions or at the briefing stage before the creative process begins.
WHAT IF I WANT TO CHANGE THE BRIEF?
We provide a quote for each project based on the parameters we discuss, so as long as the scope of the original brief doesn’t change too much, then the agreed cost includes any reasonable revisions. If there are any significant changes, we can reassess and reevaluate the fees.
WHAT IS SEO COPYWRITING?
Good SEO copywriting weaves important keywords into your website in a natural, authentic way, so that search engines like Google can find you.
WHAT DO YOU CHARGE?
Fees for such services vary from project to project.
ARE EDITS INCLUDED?
Yes, absolutely. We allow edits within the project term.
WHAT’S THE DIFFERENCE BETWEEN COPYWRITING AND CONTENT WRITING?
Nothing. They are the same, The term content writing or content creation is often used by web designers to mean writing for a website page, an online advert, or a blog post.
WILL I OWN COPYRIGHT TO THE WORK DONE FOR ME?
The work done is 100 percent yours. Once the work is complete and payment has been received in full, all rights for the copy written will revert to you.
